CUSTOMER SATISFACTION
Happy Customers, Enjoyable Processes
With the care we take in our customer satisfaction processes, we monitor not only corporate processes but also every touchpoint with the customer.
“Every partnership is built on transparent communication, measurable performance, and uncompromising quality at every interaction.”
The ttec Experience in Data
50
NPS Score
With our Net Promoter Score, we are above the industry average.
88%
Overall Satisfaction
The high satisfaction rate our users feel about the ttec experience.
88%
Communication Performance
The success metric of our fast and solution-oriented support processes.
References
ACI Hellas
G. Deligiannis AE
Alfa Beta
Cherry Lane
Currys
Eteka Fuels
HMV
QD Stores
TK Maxx
Vodafone
WHSmith
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