Hellottec
OUR QUALITY POLICY

Quality starts before the product reaches the shelf

ttec’s commitment to quality begins long before a product reaches the shelf.

“As a Business Partner, you want to offer reliable products to your customers. Our quality process is the operational reflection of this careful approach.”

Reliability Backed by Data

Every product in every segment coming off our production line is tested according to ttec’s global quality control protocols. Our numbers are a reflection of our uncompromising passion for excellence. In 2025, in numbers:

1,115PRODUCTS TESTED
5,575TOTAL TESTS
ttec Reliability Backed by Data & Testing Laboratory

R&D & Test Laboratories

ttec operates in-house laboratories with dedicated test environments and equipment infrastructure for new technologies. Suppliers and manufacturers are guided on technology and test standards, ensuring the development of market-leading products.

Acoustic & Audio Testing Lab
Mechanical Stress & Durability Lab
Power & Battery Safety Lab

Certificates & Compliance

Our international standards that allow us to operate confidently in global markets.

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CE

European Conformity

Safety and environmental protection standards.

RoHS

Hazardous Substance Restriction

Lead-free and eco-friendly production.

EAC

Eurasian Conformity

Technical regulations and safety compliance across Eurasian markets.

CB

CB Test Report

International electrical equipment safety verification based on IEC standards.

IECEE

IECEE Conformity

Worldwide mutual recognition of safety test certificates.

UN38.3

Battery Safety

Safe transport and lithium tests.

MSDS

Material Safety

Production material safety reports.